Our annual Lexcel accreditation review sees Coles pass with flying colours.
Lexcel is the Law Society's legal practice quality mark for excellence in client care and legal practice management. It provides a flexible, supportive management framework to help practices develop consistent operational efficiencies and client services, manage risk effectively, reduce costs and promote profitability.
It is vital to manage the quality of your legal services effectively. A quality management system that is independently assessed demonstrates our commitment and ability to consistently deliver services that meet client expectations, improve overall satisfaction and assist regulatory compliance.
Our continued accreditation demonstrates Coles commitment to our clients and delivering a first class service across our range of legal services.