Coles the solicitors logo

Find your nearest branch

Holiday Sickness

Claim now: no win, no fee, no risk

Becoming ill on holiday can become your worst nightmare. You’re in a foreign country, where you may not speak the language and you’ve been hit with a bug that has knocked you off your feet. Fortunately for you, we can help!

When booking a package holiday you trust that the Hotel you have chosen will do everything to ensure you have a pleasurable break. This includes the food you will eat and the variety of local and national beverages on offer. If your Hotel has been negligent and caused you to be ill as a result, you may have a claim.

Coles Solicitors specialise in bringing these foreign holiday claims in the UK under The Package Travel, Package Holidays and Package Tour Regulations 1992. Our qualified Solicitors will take you through the initial process and advise you if you have a claim.

The problem – how do you bring a claim here?

Cases of food poisoning abroad are unfortunately very common, but you can make a claim in the UK for damages and losses as a result of food poisoning abroad if you became ill on a package holiday.

Coles Solicitors deal with clients who have suffered food poisoning such as E-ColiGastroenteritisSalmonella and Clostridium as a result of poor food quality, procedures or hygiene.

Do you think you have a Food Poisoning claim?

If you believe that you have suffered food poisoning from food in your Hotel, it is important to report it to the Hotel straight away and visit a medical center (and ask for copies of the medical notes). When you return to the UK, visit your GP straight away. Your GP will then take some blood or a stool sample to confirm what infection you have. A confirmed diagnosis will assist you to pursue a claim for compensation.

Time Limits

You have 3 years to bring a claim if the incident  happened on land but only 2 years if it happened at sea (e.g. on a cruise). We advise you to get in touch as soon as possible though as you will have a stronger case.

Our 5 top tips

1. Report your suspected case of food poisoning straight away and seek medical attention.
2. Take photographs of food being served raw, dirty, undercooked, with contaminants in.
3. Get names and addresses of other Hotel guests who have been affected.
4. Report the problems to your holiday rep and ask that they record them in writing and make an entry in their accident book.
5. List everything you ate in the previous 24 hours.

It is unfortunate that you may have eaten something that has led to illness, and it can be a very distressing situation. In bad cases, it can lead to more than a ruined holiday. It can lead to time off work and bed rest, more serious problems and even death in extreme cases.

A lot of people don’t realise that if you’ve contracted food poisoning from a Hotel on holiday, and it is therefore not your fault, you could make a personal injury claim for food poisoning compensation.

Call us on 01845 591063 or 01430 819067. If you are abroad call +00 44 1845 591063